If you have a loved one who needs some extra help at home, you may want to hire a caregiver. There are many different options available, including a full service agency like Assisting Hands that screens, hires and trains their own caregivers. Other families choose to work with a registry that provides only referrals for independent caregivers, charging a fee to match you with a candidate. There are pros and cons to both choices.
A caregiver recruited through an agency is usually bonded and insured, providing the family with peace of mind. This is especially important when an elderly relative will be receiving care in their home from someone they have never met. A reputable caregiver agency will also screen the caregiver’s driving record and background, as well as ensure that they have up to date medical certifications. Independent (direct hire) caregivers do not carry their own liability insurance and worker’s compensation, meaning the client is responsible in the event of an accident or injury.
The initial interview and screening process for a caregiver should include the care receiver and, if possible, other family members. The applicant should be asked to provide references and complete a background check. Some agencies conduct criminal and drug screening on their employees, but you can also request the results of the background and reference checks from the aide yourself, if you wish. A good background check will reveal any prior arrests or convictions, as well as any liens or judgments against the person.
Caregivers recruited through an agency are also more likely to be trained in providing the type of care that is needed, such as bathing, toileting, meal preparation and feeding, medication reminders, shopping and errands, etc. Many caregivers are also able to offer companionship and socialization. They can help with recreational activities, such as playing games or going to a movie, and drive the care recipient to their doctor’s appointments, hair salons, churches and other locations.
Many families believe that they will save money by working with a caregiver who has been referred to them by a friend or community group. However, it can be very difficult to find a caregiver with the right skills and personality for your specific situation. Caregiver agencies will be able to match you with the best possible candidate.
A successful home care business will require a strong marketing plan, including radio, TV and web advertising as well as local news media coverage. It is also important to establish a presence on Facebook and other social media sites, where updates can be posted about how the business is growing and making a difference in the lives of seniors and others who need some extra assistance in their homes. The owner of a home care business will also need to set aside funds for startup costs, such as office space, uniforms, payroll taxes and employee benefits. It is also a good idea to create a policy and procedure manual that addresses new client admissions, plans of care, scheduling, in-service training and client billing. caregiver agency hiring