If your aging loved one needs help with their daily tasks or just a little extra supervision, hiring a caregiver agency near me is an excellent solution. Choosing the right care provider can be daunting, so it’s important to take your time and do your research.
You’ll need to ask about their services, fees and availability before you decide to hire a homecare service. These questions will help you narrow your search and find the best fit for your loved one’s needs and budget.
Are They Licensed and Insured?
Most reputable homecare agencies are bonded and insured, which helps to mitigate the risk of fraud. They also provide comprehensive background checks and drug screenings to ensure you’re hiring a safe, qualified caregiver.
Does Your Loved One Need a Customized Care Plan?
A personalized care plan is crucial to providing your loved one with the best possible care. It will include the assistance your aging loved one needs to live a healthier and happier life. It should address their needs for personal care, meal preparation and other basic household duties.
Does the agency have a list of screened, qualified caregivers?
Most quality homecare providers have a list of vetted and qualified caregivers on their staff. Some will even have an interview process for each individual to determine their suitability as a caregiver.
Does the agency require a thorough criminal background check and fingerprint-based background screening for all of their employees?
Some agencies do not perform these checks, but a call to your state’s department of health and aging should put you in touch with the right people.
Does the agency have a policy for replacing a caregiver that becomes ill or unavailable?
A quality agency will always have at least two replacements in place. This way, if your loved one’s primary caregiving assistant became ill or took time off for vacation, a caregiver who’s just as qualified and trustworthy will be sent to their home.
Are They Experienced?
You’ll want to hire a caregiver who has experience with older adults and is familiar with the responsibilities of caring for them. A caregiver who has worked with the elderly or has taken care of a person with dementia or Alzheimer’s disease will be more likely to understand your aging loved one’s specific needs.
Does the agency have a commitment to training their caregivers?
If you’re concerned about your loved one’s safety or want to keep them in their home for as long as possible, it’s worth asking a caregiving agency if they provide initial and ongoing training for all of their caregivers. This will give you peace of mind that your aging loved one is in good hands and their care is being provided by a team of professionals who are well-versed in the latest strategies and techniques for ensuring safe, high-quality care.
Does the agency have a 24-hour supervisory team?
Since you can’t be there with your aging loved one 24/7, it’s imperative to choose an agency that offers around-the-clock supervision. Some care agencies have drop-in supervisors who come to your home during the day, or use software to track clock-ins and care plans.